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Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the NextOne Solutions website (https://nextonesolutions.com), related digital properties, and our professional services in Nepal including website development, software development, SEO, BPO, cloud support, and Sarthio POS ("Services"). By accessing our website or engaging our Services, you agree to these Terms. If you do not agree, do not use our Services.

1. Agreement and Eligibility

By using our website or Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement, or that you are using the Services on behalf of an organization with authority to bind that organization. If you are using Sarthio POS or other software on behalf of a business, you represent that you are authorized to accept these Terms for that business.

2. Our Services

NextOne Solutions provides digital and technology services, including but not limited to: • Website and web application development • Custom software and mobile application development • SEO and digital marketing • BPO and operational support services • Sarthio POS and related business software • Consulting, implementation, training, and ongoing support Specific scope, deliverables, timelines, fees, and service levels are defined in separate proposals, statements of work, invoices, or signed agreements. If there is a conflict between these Terms and a signed agreement for a specific project, the signed agreement prevails for that project.

3. Accounts and Acceptable Use

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You agree not to: • Misuse, disrupt, or attempt unauthorized access to our systems, accounts, or networks • Upload malicious code or interfere with the integrity or performance of our Services • Use our Services to violate applicable laws or third-party rights • Reverse engineer, copy, or resell our Services except as expressly permitted in writing • Provide false, misleading, or incomplete information You are responsible for maintaining the confidentiality of account credentials and for activity under your accounts.

4. Intellectual Property

Unless otherwise agreed in writing, NextOne Solutions retains ownership of pre-existing materials, frameworks, templates, tools, methodologies, and general know-how used to deliver Services. Ownership of project deliverables transfers according to the signed statement of work or invoice terms, typically upon full payment unless otherwise stated. You grant us a limited license to use your materials, logos, and content solely to perform the Services. You may not use our trademarks, branding, or proprietary software except as permitted by a license or written agreement.

5. Payments, Fees, and Refunds

Quoted prices are typically in Nepali Rupees (NPR) unless stated otherwise. Payment schedules, milestones, and taxes are defined per proposal or agreement. Invoices are due according to the agreed payment terms. Late payments may result in suspension of Services. Refunds, if any, depend on project stage, work completed, and the terms of the signed agreement and are handled case by case. For subscription or licensed products such as Sarthio POS, renewal, billing cycles, and cancellation terms are specified in your order form or license agreement.

6. Sarthio POS and Client Data

If you use Sarthio POS or related products, you retain ownership of your business data. You grant us permission to host, process, back up, and support that data solely to provide the Services. You are responsible for the accuracy of data entered into the system and for managing user access within your organization. Our handling of personal information is described in our Privacy Policy. We may suspend access if fees are overdue, if required by law, or if use violates these Terms or creates security risk.

7. Confidentiality

Each party agrees to protect confidential information received from the other party and to use it only for purposes related to the Services. Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from a third party without restriction. Confidentiality obligations survive termination of the business relationship to the extent required by law or agreed in writing.

8. Warranties and Disclaimers

We strive to deliver Services professionally and in line with agreed specifications. Except as expressly stated in a signed agreement, our Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation of websites, software, or third-party integrations outside our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by law, NextOne Solutions and its directors, employees, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption. Our total liability for any claim arising from or related to the Services is limited to the fees paid by you to us for the specific Service giving rise to the claim during the twelve (12) months before the event, unless applicable law requires otherwise.

10. Termination

We may suspend or terminate access to our website or Services if you breach these Terms, fail to pay agreed fees, or if continued provision creates legal or security risk. You may stop using our Services at any time. Provisions that by their nature should survive termination — including intellectual property, confidentiality, payment obligations, disclaimers, and limitation of liability — will survive.

11. Governing Law and Disputes

These Terms are governed by the laws of Nepal. Parties agree to attempt good-faith resolution of disputes before pursuing formal proceedings. Courts and tribunals in Nepal shall have exclusive jurisdiction unless otherwise agreed in a signed contract.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when they were last revised. Continued use of our website or Services after changes become effective constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you should discontinue use and contact us regarding active engagements.

13. Contact Us

For questions about these Terms, contact: NextOne Solutions Email: contact@nextonesolutions.com Phone: +9779802887850 Address: Ramgram-03, Parasi-Nawalparasi, Nepal

Embrace the power of digital transformation. Websites, SEO, BPO, software, and Sarthio Business solutions trusted across Nepal.

contact@nextonesolutions.com +9779802887850
Ramgram-03, Parasi-Nawalparasi, Nepal

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